Dulles Bag B5

A guarantee card (hereafter referred to as the card) is included when you purchase a product on this site. This card guarantees FUJITAKA products.

When requesting repair, please bring the card along with the product to the store where you purchased it, or contact us. Please note that the warranty may not apply if the card is not presented, or if the name, date of purchase, product code, or store of purchase is not written on the card.

• The warranty period is 6 months from the date of purchase.
• We will repair the product free of charge for product failures caused by normal use. However, regarding scratches / wear, discoloration, rain stains, surface stains, damage when the weight / capacity is stored more than normally expected, and damage after repair / modification by other companies than our company, please note that it is not covered by the warranty.
• We also accept repairs for products after the warranty period has expired. We will contact the customer with the cost, number of days, repair method, etc. required for the repair, and will proceed with the repair after obtaining their consent.
• Please note that it may not be possible to repair.

* With the guarantee card attached to the product ordered on this site,
The stamp of the store is omitted.

* For product handling, please refer to [BAGS & LUGGAGE Instruction Manual] attached in a product.

Bags, wallets, and leather accessories will be delivered with a shopper attached.
*If you do not need it, please fill in the request column.

<Wallets/Leather accessories>
It will be delivered in a BRAND BOX.

<Bag>
It will be delivered in a non-woven drawstring bag and in a box.

*This does not apply to care products and sale items.

<Handling Precautions>
When storing, avoid high temperatures and humidity, and store in a well-ventilated place as much as possible. Please note that prolonged exposure to sunlight or lighting may cause discoloration.

＜Care Instructions＞
If the product gets wet due to water, rain, or sweat, gently press it with a soft cloth to remove the moisture quickly and dry it in the shade. If you are concerned about dirt, gently wipe it with a bristle brush or dry cloth. When using cleaners or creams, be sure to use products made specifically for leather.

*Appropriate care methods vary depending on the type of leather. Please feel free to contact us for detailed care instructions.

<Delivery>
Orders placed by 3:00 p.m. on a business day will be shipped on the same day if the payment method is cash on delivery or credit card payment. Orders after 15:00 will be shipped the next business day. Shipping will be from Osaka City.
* Saturdays, Sundays, and holidays are not shipped at the online store. In addition, there are temporary holidays and temporary business days in December, so please check "ONLINE STORE BUSSINESS DAYS" calendar at the end of the page.

＜Shipping fee＞
￥880 tax included
Free domestic shipping for purchases of ￥11,000 or more (tax included)
- Hokkaido and Okinawa only
Free shipping for purchases of ¥1,650 (tax included) or ¥33,000 (tax included) or more

Delivery will be by Yamato Transport except for some areas. The delivery company may change depending on the delivery situation.

<Returns>
You must contact us within 14 days from the date of shipment to request a return. No refunds or exchanges can be made after 14 days of purchase.
All returned items must be unused, in the same condition as when you received them, and in the original packaging. Due to the nature of the product, we cannot accept returns for care products.

Please see this page for more details.

Click here for overseas shipping cost

Refound Policy
We will only replace the product in the case of initial defects or damage. Returns for reasons unrelated to defects or damage caused by the customer will not be accepted.